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Toter Request

New homeowners can request a Recycling and/or a Sanitation toter with a copy of the closing statement/deed (if the toter was missing at the time of purchase) is within 12 months of closing date.

Lost or stolen toter must be reported to the Police Department's non-emergency number 203-576-7671.  A full police report documenting the lost or stolen toter MUST be submitted with your request, a file number is NOT sufficient.

Toter repairs (broken lids, wheel or damage to body) can be requested by contacting the Recycling 203-576-7753 or the Sanitation 203-576-7232 or by using the City's SeeClickFix reporting app Report a Concern.

Our offices are open but closed to the public until further notice.

Request should be faxed to (203) 332-3029 or emailed (depending on type, see below). 


Sanitation: &

After request with (full) police report has been received, toter will be delivered within two (2) weeks to your home during regular business from Monday to Friday.

For question(s) about toters, contact Sanitation 203-576-7232 or Recycling 203-576-7753 or by email (listed above).